REXwireless.com/forums

How do I upgrade to the latest todoMatrix or ideaMatrix software?

Upgrade your software by pointing your BlackBerry wireless browser to http://REXwireless.com/download. The pages will walk you through downloading the software. The current version numbers are displayed on the first download page. Sometimes BlackBerry browser need a menu / refresh to refresh the cache if you are upgrading. Your currently installed version number is found in the "about" menu command on the main menu on your BlackBerry REXwireless applications.

Recommended procedure:

1) Use the menu command "Backup to Web" to backup your database to our web servers before upgrading

2) Logoff REXdesktop.com if you happen to be logged on - do not log in until completing ALL steps.

3) Browse to http://REXwireless.com/download using your BlackBerry browser. (If the website does not recognize your browser as a BlackBerry, check your browser options and make sure that your emulation is in fact set to "BlackBerry")

4) Download the software (existing users do not receive sample data)

5) Reboot your unit when prompted

6) After rebooting and checking your data, a "backup to web" is recommended - be sure to "allow" communications to the wwrex.com web servers if prompted by your BlackBerry.

7) You will then be running the latest version

8) If your data looks good, do an immediate [backup to web] which lets the servers and REXdesktop know that you are on the new release (very important).