djm wrote:This paranoia about communicating with customers is getting really old and tiring.
rirana wrote:I've been a TDM user for a while now, and have been lurking on these forums for a while. However, I've only recently been driven to register an account on these forums to post a comment...
To echo the countless others who have made this plea/request/demand over the past years, I think that as paying customers, we should see a bit more transparency. I also agree with the REX folks, in that the public forums aren't the best place to provide such transparency.
Here's my suggestion: DaBlackBerryBoy has been perhaps your most fervent supporter, and from one of his previous posts, he appears to be a developer, as well. I would encourage you to send him a non-disclosure agreement, and then walk him through your current plans, as well as the previous two failed approaches. This could be conducted over WebEx, Go-To-Meeting or any other such remote conferencing medium. If he's close to your offices, you guys could perhaps meet up in person.
I don't know DaBlackBerryBoy, but I would trust his opinion as an ardent supporter of your products, based off the facts:
1). He owns your entire suite
2). He is an active poster on the community
3). He actively supports and promotes your product
4). He has actively reviewed the competition, and knows whether your RD2.0 release is going to be good.
5). He is a developer, and can better empathize with your development challenges.
I don't want to speak for you, DaBlackBerryBoy, but hopefully, you're up for this, as well...
rdale wrote:I do not know much about development but as fast as the marketplace can affect RIM and blackberry I would think that taking 3+ years to create a new version of the software is nearly a death sentence. My confidence in Rex is placed primarily as a result of DaBlackberryBoy's opinion that a new version is likely worth the wait.
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